General Terms & Conditions

General

All goods and services sold by us to you are sold on the terms of trade set out below. We may at any time vary these terms of trade. These terms of trade may not otherwise be varied unless agreed by us in writing. In these terms of trade, references to “we”, “our” or “us” are references to Childish Things and references to “you” and “your” are references to the customer.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Childish Things does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Acceptance

You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the “SUBMIT” button or “I ACCEPT” button. Once your order has been accepted by us this will constitute a binding contract for the supply of the goods or services on these terms of trade. Childish Things hold the right to withdraw from this contract if a technical error occurs beyond our control.

Refusing or cancelling orders

If for any reason the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.

While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have been accepted.

Price and Payment

For all goods or services ordered by you, you must pay the price for the goods or services specified on our website at the time your order is accepted by us. All prices are in Australian dollars. You will pay all applicable taxes, import duties, levies or tariffs which may be payable (if any). All payments are to be made by credit card, Paypal, Afterpay, Zipmoney (ZipPay) or bank deposit.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Price Match Guarantee

Shop with confidence. We are willing to match any genuine competitor pricing of a stocked item, provided we have the available stock.

Conditions apply. See here for full details.

Gift Vouchers

 

Gift vouchers delivered within Australia do not incur a freight and handling charge if sent via electronic mail. We will send Gift Vouchers to any address requested by the buyer (electronic or postal). Childish Things will not liable for vouchers lost or delayed by delivery. If You loose your voucher and it has not been used, Childish Things will replace your voucher.

If you find your Gift Voucher hasn’t been received please check your Spam folder and/or if sending to a workplace or government email address the company or service provider may be blocking our email.

Freight and Handling

Full details of our shipping policy can be found here

Childish Things is an environmentally friendly company and where possible use recycled materials for packaging and shipping of orders.

Order and Delivery

We will endeavour to deliver goods ordered from us within 10 days Australia wide, 21 days worldwide from the date we receive and accept your order. This will be subject to stock availability. If we anticipate that you will not receive the goods within that time we will advise the reason for the delay and the likely date of the delivery. You will then be asked to confirm the order or cancel the order. Where products are listed as out of stock but available for pre order or back order we anticipate stock availability and will process the entire order upon arrival of the pre ordered/back ordered product. The timing for delivery of said products will be as specified on our website or as agreed by us and you. We will not be liable for any delays in delivery of goods or services.

See our full terms of delivery here

Property/Risk

Property and risk in goods ordered by you from us will pass to you upon delivery of the goods to your specified delivery address for the relevant order.

Returns Policy

Childish Things does not accept returns without prior notification. All returns are to be accompanied by a CRN which will be issued upon approval of the return.

See full details of policy here

Liability

Subject to the provisions of this clause, to the extent permitted by law:

• All warranties, representations and guarantees (whether express, implied or statutory) are excluded;

• We will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and

• We limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.

If you are not acquiring goods or services from us for business purposes, you may have rights and remedies under the Australian Consumer Guarantees Act in which case the above exclusions and limitations (and any other provisions in these terms of trade which limit or exclude the rights and remedies available to you) will not apply to the extent these are inconsistent with your rights and remedies under that Act. If you are acquiring goods or services from us for business purposes, the Australian Consumer Guarantees Act will not apply.

Governing Law

These terms of trade are governed by and interpreted according to the laws of Australia.

Changes to the Agreement

Childish Things reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

If you have any questions or comments please contact us on Ph: 0449 504 808 or Email: sales@childishthings.com.au